{"id":892,"date":"2025-06-16T14:22:08","date_gmt":"2025-06-16T14:22:08","guid":{"rendered":"https:\/\/matvana.com\/?page_id=892"},"modified":"2026-04-10T15:58:57","modified_gmt":"2026-04-10T13:58:57","slug":"allgemeine-geschaeftsbedingungen","status":"publish","type":"page","link":"https:\/\/matvana.com\/ro\/allgemeine-geschaeftsbedingungen\/","title":{"rendered":"Termeni \u0219i condi\u021bii generale de afaceri"},"content":{"rendered":"<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>1. Domeniu de aplicare \u0219i furnizor<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Ace\u0219ti termeni \u0219i condi\u021bii se aplic\u0103 tuturor comenzilor plasate prin intermediul magazinului nostru online de la<br><a href=\"https:\/\/matvana.com\/ro\/\">https:\/\/matvana.com<\/a>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Prin plasarea unei comenzi, sunte\u021bi de acord cu ace\u0219ti termeni \u0219i condi\u021bii.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Furnizor:<\/strong><br>Matvana<br>E-mail: <a>customer@matvana.com<\/a><\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>2. Informa\u021bii despre produs<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Acord\u0103m o mare importan\u021b\u0103 informa\u021biilor corecte \u0219i actualizate despre produse.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Totu\u0219i, pot ap\u0103rea abateri minore, de exemplu din cauza:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Modific\u0103ri ale produc\u0103torului<\/li>\n\n\n\n<li>Abateri de material<\/li>\n\n\n\n<li>Reprezent\u0103ri ale culorilor pe ecrane<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Dac\u0103 un articol nu corespunde descrierii, \u00eel pute\u021bi returna \u00een conformitate cu politica noastr\u0103 de returnare \u0219i garan\u021bie.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Disponibilitatea produsului poate varia. Dac\u0103 un articol nu este disponibil dup\u0103 plasarea comenzii, v\u0103 vom informa imediat \u0219i v\u0103 vom oferi o alternativ\u0103 sau o rambursare.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>3. Pre\u021buri \u0219i plat\u0103<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Toate pre\u021burile sunt exprimate \u00een euro (\u20ac) \u0219i includ TVA-ul legal, cu excep\u021bia cazului \u00een care se specific\u0103 altfel.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Metodele de plat\u0103 disponibile sunt afi\u0219ate la finalizarea comenzii.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Taxele percepute de furnizorii externi de pl\u0103\u021bi sunt \u00een afara controlului nostru.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Ne rezerv\u0103m dreptul de a ajusta pre\u021burile \u0219i gama de produse \u00een orice moment.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>4. Livrare \u0219i expediere<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Editare:<\/strong><br>Comenzile sunt de obicei procesate \u00een termen de 1-2 zile lucr\u0103toare.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Timpul de livrare:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Germania \u0219i UE Central\u0103: 2\u20134 zile lucr\u0103toare<\/li>\n\n\n\n<li>Alte \u021b\u0103ri UE: 3\u20137 zile lucr\u0103toare<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Timpii de livrare pot varia \u00een func\u021bie de produs, loca\u021bia depozitului \u0219i furnizorul de servicii de livrare.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Costuri de livrare:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Livrare standard: 4,99 \u20ac<\/li>\n\n\n\n<li>Livrare gratuit\u0103 pentru comenzi de peste 99 \u20ac<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Logistic\u0103:<\/strong><br>Livrarea se face prin intermediul unor parteneri externi de logistic\u0103 \u0219i \u00eendeplinire a comenzilor din UE.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Comenzile pot fi plasate:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>expediate din diferite depozite<\/li>\n\n\n\n<li>\u00een mai multe livr\u0103ri par\u021biale<\/li>\n\n\n\n<li>Livrat de diferi\u021bi furnizori de servicii de transport<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Urm\u0103rire:<\/strong><br>Dup\u0103 expediere, ve\u021bi primi un num\u0103r de urm\u0103rire prin e-mail.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>5. Retururi, anul\u0103ri \u0219i ramburs\u0103ri<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Consumatorii au un drept legal de retragere de 14 zile.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Mai multe detalii pot fi g\u0103site \u00een politica noastr\u0103 separat\u0103 de anulare.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Retururile sunt posibile dac\u0103 articolele:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>neutilizat<\/li>\n\n\n\n<li>nedeteriorat<\/li>\n\n\n\n<li>de preferin\u021b\u0103 \u00een ambalajul original<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">fi returnat.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Important:<\/strong><br>V\u0103 rug\u0103m s\u0103 ne contacta\u021bi \u00eenainte de orice returnare, deoarece adresa de returnare poate varia \u00een func\u021bie de loca\u021bia depozitului.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Defecte sau livr\u0103ri incorecte:<\/strong><br>Oferim \u00eenlocuire sau rambursare pentru articolele deteriorate sau livrate incorect.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Costuri de livrare pentru retur:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Anulare: Clientul suport\u0103 costurile<\/li>\n\n\n\n<li>Gre\u0219eala noastr\u0103: vom acoperi costurile.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Restituire:<\/strong><br>Livrarea se efectueaz\u0103 \u00een termen de 7-10 zile lucr\u0103toare de la primirea m\u0103rfii.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>6. Garan\u021bie<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Se aplic\u0103 drepturile legale de garan\u021bie \u00een cadrul Uniunii Europene.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>7. R\u0103spundere<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Suntem pe deplin responsabili pentru:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>inten\u021bie<\/li>\n\n\n\n<li>neglijen\u021b\u0103 grav\u0103<\/li>\n\n\n\n<li>v\u0103t\u0103marea vie\u021bii, corpului sau s\u0103n\u0103t\u0103\u021bii<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">\u00cen cazurile de neglijen\u021b\u0103 simpl\u0103, r\u0103spunderea se aplic\u0103 numai \u00een cazul \u00eenc\u0103lc\u0103rii obliga\u021biilor contractuale esen\u021biale.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>8. Con\u021binut \u0219i drepturi de autor<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">\u00centregul con\u021binut de pe acest site web este protejat de drepturi de autor.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Utilizarea \u00een afara limitelor legale nu este permis\u0103 f\u0103r\u0103 acord.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>9. Protec\u021bia datelor<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Informa\u021bii privind prelucrarea datelor pot fi g\u0103site \u00een politica noastr\u0103 de confiden\u021bialitate.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>10. Modific\u0103ri<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Ne rezerv\u0103m dreptul de a modifica ace\u0219ti termeni \u0219i condi\u021bii \u00een orice moment.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>11. Legea aplicabil\u0103<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Se aplic\u0103 legisla\u021bia german\u0103, cu excep\u021bia Conven\u021biei ONU privind contractele de v\u00e2nzare interna\u021bional\u0103 de m\u0103rfuri.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>12. Contact<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Dac\u0103 ave\u021bi \u00eentreb\u0103ri, v\u0103 rug\u0103m s\u0103 ne contacta\u021bi la:<br><a>customer@matvana.com<\/a><\/p>","protected":false},"excerpt":{"rendered":"<p>1. Geltungsbereich und Anbieter Diese Allgemeinen Gesch\u00e4ftsbedingungen gelten f\u00fcr alle Bestellungen \u00fcber unseren Onlineshop unterhttps:\/\/matvana.com. Mit Aufgabe einer Bestellung erkl\u00e4ren Sie sich mit diesen Bedingungen einverstanden. Anbieter:MatvanaE-Mail: customer@matvana.com 2. Produktinformationen<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_glsr_average":0,"_glsr_ranking":0,"_glsr_reviews":0,"footnotes":""},"class_list":["post-892","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/matvana.com\/ro\/wp-json\/wp\/v2\/pages\/892","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/matvana.com\/ro\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/matvana.com\/ro\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/matvana.com\/ro\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/matvana.com\/ro\/wp-json\/wp\/v2\/comments?post=892"}],"version-history":[{"count":12,"href":"https:\/\/matvana.com\/ro\/wp-json\/wp\/v2\/pages\/892\/revisions"}],"predecessor-version":[{"id":22451,"href":"https:\/\/matvana.com\/ro\/wp-json\/wp\/v2\/pages\/892\/revisions\/22451"}],"wp:attachment":[{"href":"https:\/\/matvana.com\/ro\/wp-json\/wp\/v2\/media?parent=892"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}