{"id":896,"date":"2025-06-16T14:23:08","date_gmt":"2025-06-16T14:23:08","guid":{"rendered":"https:\/\/matvana.com\/?page_id=896"},"modified":"2026-04-10T15:58:42","modified_gmt":"2026-04-10T13:58:42","slug":"versandrichtlinie","status":"publish","type":"page","link":"https:\/\/matvana.com\/cs\/versandrichtlinie\/","title":{"rendered":"Z\u00e1sady dopravy"},"content":{"rendered":"<h3 class=\"wp-block-heading\"><strong>Dodac\u00ed lh\u016fty<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Dod\u00e1vky v r\u00e1mci Evropy se obvykle uskute\u010d\u0148uj\u00ed v r\u00e1mci:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>N\u011bmecko a zem\u011b st\u0159edn\u00ed EU:<\/strong> cca. <strong>2\u20134 pracovn\u00ed dny<\/strong><\/li>\n\n\n\n<li><strong>Ostatn\u00ed zem\u011b EU:<\/strong> cca. <strong>3\u20137 pracovn\u00edch dn\u016f<\/strong><\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Skute\u010dn\u00e1 dodac\u00ed lh\u016fta se m\u016f\u017ee li\u0161it v z\u00e1vislosti na produktu, m\u00edst\u011b ur\u010den\u00ed, um\u00edst\u011bn\u00ed skladu a dopravci.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Vezm\u011bte pros\u00edm na v\u011bdom\u00ed, \u017ee v jednotliv\u00fdch p\u0159\u00edpadech \u2013 nap\u0159\u00edklad z d\u016fvodu vysok\u00e9 popt\u00e1vky, sez\u00f3nn\u00edch v\u00fdkyv\u016f nebo logistick\u00fdch proces\u016f na\u0161ich p\u0159epravn\u00edch partner\u016f \u2013 m\u016f\u017ee doj\u00edt k m\u00edrn\u00e9mu zpo\u017ed\u011bn\u00ed.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Doba zpracov\u00e1n\u00ed<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Objedn\u00e1vky jsou obvykle zpracov\u00e1ny do <strong>1\u20132 pracovn\u00ed dny<\/strong> Zpracov\u00e1no po p\u0159ijet\u00ed platby a p\u0159ed\u00e1no odpov\u011bdn\u00e9mu p\u0159epravn\u00edmu partnerovi.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>N\u00e1klady na dopravu<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Pro objedn\u00e1vky v r\u00e1mci Evropy plat\u00ed n\u00e1sleduj\u00edc\u00ed n\u00e1klady na dopravu:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Standardn\u00ed doprava:<\/strong> 4,99 \u20ac<\/li>\n\n\n\n<li><strong>Doprava zdarma:<\/strong> z hodnoty objedn\u00e1vky <strong>99 \u20ac<\/strong><\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Kone\u010dn\u00e9 n\u00e1klady na dopravu budou transparentn\u011b zobrazeny v pokladn\u011b p\u0159ed dokon\u010den\u00edm objedn\u00e1vky.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Doprava prost\u0159ednictv\u00edm logistick\u00fdch a vy\u0159izovac\u00edch partner\u016f<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Abychom zajistili rychl\u00e9 a spolehliv\u00e9 doru\u010den\u00ed, spolupracujeme s extern\u00edmi logistick\u00fdmi a vy\u0159izovac\u00edmi partnery a tak\u00e9 s poskytovateli p\u0159epravn\u00edch slu\u017eeb v r\u00e1mci Evropsk\u00e9 unie.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">V mnoha p\u0159\u00edpadech prob\u00edh\u00e1 doprava p\u0159\u00edmo z evropsk\u00fdch logistick\u00fdch center na\u0161ich partner\u016f (model dropshippingu).<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>D\u016fle\u017eit\u00e9 pokyny:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Dod\u00e1n\u00ed je mo\u017en\u00e9 v neutr\u00e1ln\u00edm obalu.<\/li>\n\n\n\n<li>Pou\u017eit\u00fd poskytovatel dopravy se m\u016f\u017ee li\u0161it v z\u00e1vislosti na produktu a um\u00edst\u011bn\u00ed skladu.<\/li>\n\n\n\n<li>Objedn\u00e1vky mohou b\u00fdt odes\u00edl\u00e1ny z r\u016fzn\u00fdch evropsk\u00fdch sklad\u016f.<\/li>\n\n\n\n<li>\u010c\u00e1ste\u010dn\u00e9 dod\u00e1vky jsou mo\u017en\u00e9 v jednotliv\u00fdch p\u0159\u00edpadech.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Poskytovatel p\u0159epravn\u00edch slu\u017eeb<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">V z\u00e1vislosti na zemi ur\u010den\u00ed a produktu je doprava zaji\u0161\u0165ov\u00e1na nap\u0159\u00edklad prost\u0159ednictv\u00edm:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>DPD<\/li>\n\n\n\n<li>GLS<\/li>\n\n\n\n<li>Paket<\/li>\n\n\n\n<li>nebo srovnateln\u00ed evrop\u0161t\u00ed poskytovatel\u00e9 p\u0159epravn\u00edch slu\u017eeb<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Sledov\u00e1n\u00ed z\u00e1silky<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Po odesl\u00e1n\u00ed va\u0161\u00ed objedn\u00e1vky obdr\u017e\u00edte e-mailem potvrzen\u00ed o odesl\u00e1n\u00ed s informacemi pro sledov\u00e1n\u00ed z\u00e1silky, pokud je p\u0159\u00edslu\u0161n\u00fd poskytovatel p\u0159epravn\u00edch slu\u017eeb poskytuje.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Zpo\u017ed\u011bn\u00e9 nebo ztracen\u00e9 z\u00e1silky<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Pokud z\u00e1silka nedoraz\u00ed nebo se neo\u010dek\u00e1van\u011b zpozd\u00ed, kontaktujte n\u00e1s pros\u00edm na adrese:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a>customer@matvana.com<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Z\u00e1le\u017eitost neprodlen\u011b projedn\u00e1me s odpov\u011bdn\u00fdm p\u0159epravn\u00edm partnerem a co nejrychleji se postar\u00e1me o nalezen\u00ed \u0159e\u0161en\u00ed.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>kontakt<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">S dotazy ohledn\u011b dopravy, vr\u00e1cen\u00ed zbo\u017e\u00ed nebo objedn\u00e1vek n\u00e1s m\u016f\u017eete kdykoli kontaktovat na adrese:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a>customer@matvana.com<\/a><\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p class=\"wp-block-paragraph\">D\u011bkujeme, \u017ee jste si vybrali Matvanu.<br>V\u00e1\u017e\u00edme si va\u0161\u00ed d\u016fv\u011bry.<\/p>","protected":false},"excerpt":{"rendered":"<p>Lieferzeiten Lieferungen innerhalb Europas erfolgen in der Regel innerhalb von: Die tats\u00e4chliche Lieferzeit kann je nach Produkt, Zielort, Lagerstandort und Versanddienstleister variieren. Bitte beachten Sie, dass es in Einzelf\u00e4llen \u2014<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_glsr_average":0,"_glsr_ranking":0,"_glsr_reviews":0,"footnotes":""},"class_list":["post-896","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/matvana.com\/cs\/wp-json\/wp\/v2\/pages\/896","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/matvana.com\/cs\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/matvana.com\/cs\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/matvana.com\/cs\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/matvana.com\/cs\/wp-json\/wp\/v2\/comments?post=896"}],"version-history":[{"count":10,"href":"https:\/\/matvana.com\/cs\/wp-json\/wp\/v2\/pages\/896\/revisions"}],"predecessor-version":[{"id":22453,"href":"https:\/\/matvana.com\/cs\/wp-json\/wp\/v2\/pages\/896\/revisions\/22453"}],"wp:attachment":[{"href":"https:\/\/matvana.com\/cs\/wp-json\/wp\/v2\/media?parent=896"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}